SUMMARY OF QUALIFICATIONS
“Give me a book & a goal, and I can accomplish anything.” ~ Debbie Henry, 1998
- Strong leadership skills.
- Excellent merchandising skills including writing creative and engaging descriptions and providing engaging visual displays.
- Able to formulate and implement business strategies with senior management.
- Strong understanding of EDI, eCommerce, Web Site Design, Web 2.0 Design & Usability Interfaces.
- Ability to motivate others toward common vision and influence change across organizational boundaries.
- Excellent interpersonal skills, both oral and written.
SKILLS
Platforms: UNIX (8+ years), DOS (20+ years), Windows 3.1/95/98, 2000/NT, XP, Vista, Windows 7 (18+ years), Solaris 2.X (6+ years), Mac OS System 7 (2+ years), Mainframe i.e. VAX/IBM, MARK III, MARK 3000 (10+ years)
Languages: Visual Basic (3+ years), BASIC (10+ years), Pascal (1 year), PERL (3+ years), JavaScript (6+ years), HTML (15+ years), Java (1 year), COBOL (1 year), SQL (3+ years), Visual C++ (6 months), dBase III+ (2+ years), FileMaker Pro (15+ years), MS Access (5+ years), Oracle (3+ years), SMART (1 year), XML (3 years), Crystal Reports (1 year), CSS (1 year)
Technologies: TCP/IP protocols (10+ years), Local Talk (2+ years), Ethertalk (2+ years), MacTCP (2+ years), MainLAN Easy (1 year), WWW (15+ years), Telnet (10+ years, FTP (15+ years), NFS (10+ years), Gopher (10+ years), POP3 (15+ years), SMTP (15+ years), Client Server Applications (8+ years), MCI Mail (2 years), MS Exchange (3+ years)
Social Media & On-line Sales: WordPress, bit.ly, FeedBurner, LinkedIn, Plaxo, Magnetize, foursquare, SocialSmack, Kaboodle, Yelp, Twitter, TweetMeme, TweetDeck, Google Buzz, MySpace, Facebook & Fan Pages (Business), You-Tube, Flickr, SlideShare, Technorati, Del.icio.us, StumbleUpon, FriendFeed, Ping.fm, Posterous, Tumblr, Squidoo, Social Oomph, Wikipedia, Quantcast, Google Analytics, Google Adsense, lifehacker, Sphinn, BlogHer, Kirtsy, DeviantART, Scribd, Instructables, Fashism, casasugar, lilsugar, geeksugar, savvysugar, onsugar, That eBook Site (Reviewer), eBay, Etsy, Amazon.com, Half.com, Survey Monkey
EDI Standards (3+years): ANSI X12, VICS, EDIFACT, UCS, EANCOM, ODETTE, TRADACOMS, HIPAA, TDCC, gXML, ebXML
Tools: MS Office (15+ years), MS Project (8+ years), MS Visio (5+ years), MS Publisher (8+ years), MS Outlook (9+ years),Mercator (3+ years), Application Integrator (2+ years), IE Explorer (15+ years), Netscape/Mozilla (15+ years), MS Front Page (8+ years) Corel Graphics Suite (9+ years), Adobe Photoshop (6+ years), Paint Shop Pro (9+ years)
Management/Technical Skills: Project Management (6+ years), Creating and Delivering Technical Presentations (10+ years), Working with software vendors i.e. for acceptance/integration into current system (8+ years), Providing Technical Training (10+ years), Systems Analysis and Design (9+ years), Systems Engineer (8+ years), Network Engineer (3+ years), Technical/ Marketing Writing (13+ years)
EMPLOYMENT HISTORY
Professional Trainer & Coach, On-Line Marketer, DoneByDeb ~ 2010-present
- Analyze client’s current online presence including their website or blog, what traffic drivers they are using, their usage of social media, any video marketing they are currently doing and their current email opt-in choices.
- Provide feedback and present short term and long term recommendations to the client.
- Suggest on-going implementation strategies that maximize a client’s advertising dollars and ROI.
- Partnering with the client, develop an on-line marketing strategy that can be easily and quickly implemented.
- Implement initial recommendations and marketing strategies.
- Setup online profiles of the client’s choice, teach client how they work and network each profile with the client’s blog or website.
- Set up a business Facebook Fan Page with a custom “Welcome” tab, including an email opt-in, social icons/links to the client’s networks, an “About Us” business description and the client’s business contact information.
- Import into the client’s Facebook Fan Page their blog or RSS feed, create a You-Tube Video tab, a Twitter Feed Tab and a banner image (Facebook Avatar).
- Provide basic Social Media Marketing support including posting status updates on each of the clients main networks, deleting SPAM, accepting “friend requests” and “follows” and performing basic profile management tasks.
- Assist the client in content creation and content distribution.
- Provide audience building and reputation management services on each of the client’s social networks.
eBay Trainer & Trading Assistant ~ 2008-present
- Listed in the eBay Directory as a Trading Assistant, and provided Trading Assistant services to various local clients.
- Provided hands-on one-on-one training to individuals in the Art & Science of selling on eBay.
- Instructor for Hagerstown Community College – “Basics of Selling on eBay” for Spring 2010 & Fall 2010 semesters.
- Qualified as “Education Specialist trained by eBay” April, 2010.
Star Supplier, Replacements, Ltd. ~ 2005-present
- Find, purchase, identify, prepare and resell dinnerware, crystal, flatware and collectibles to Replacements, Ltd.
- Maintain a yearly selling average of $20K+ in gross sales to Replacements, Ltd.
Independent Sales Representative / Small Business Owner, Books Are Fun ~ 2005 to 2008
- Performed all tasks required for running a successful self-owned small business including maintaining accurate inventories, ordering and promoting products, providing superior customer sales support and fostering on-going client relationships.
- Provided logistical on-site support, including set up, staffing and break down of weekly short-term mobile retail locations (multiple day book sales events).
eBay Buyer & Reseller ~ 2002-present
- List “found” items on eBay for resale. Includes acquiring inventory, preparing inventory for photography and sale, photographing items, writing compelling descriptions and determining starting price, choosing additional selling features, choosing best time/day and listing period for items sold, provide pre-sale support for bidders and post-sale support for winners.
- Achieved “PowerSeller” status in Q4 2004 and Q1 2009.
Technical Project Manager, Vertical Threads ~ 2001 – 2002
- Managed development of web-based Document Collaboration Application for the apparel industry from inception to beta-testing.
- Created Requirements Definition Document to be used as a sign-off for senior management as well as for initial requirements sent to various software vendors for RFPs for the backend design and programming.
- Created a Functional Specification Document defining the backend requirements for the Document Collaboration Application. This document was used by the outside vendor as their design specifications.
- Created Acceptance Test and Final Acceptance Documents for defining successful delivery of the backend software by the outside vendor. Performed Quality Assurance testing and Acceptance testing of backend software delivered to Vertical Threads by the outside vendor.
- Designed and developed front-end layout and end-user interface for the Document Collaboration Application. Designed screen layout, navigation and wizards for client registration and new project initializations.
- Created User Quick Start documentation and assisted in User Training for Beta Testing done by a selected user base of the initial client.
Technical Project Manager, Logicon-FDC ~ 2001 – 2001
- Participated in Navy new consultant/trading partner ramping activities.
- Provided mapping support for US Navy EDI implementations using GENTRANS Mentor and GENTRAN Server software.
Technical Project Manager, General Electric Global eXchange Services ~ 2000 – 2001
- Created and reviewed functional design specifications for integration of new Java-Based forms automation client/server utility for legacy GE Web EDI access solution.
- Helped define and reviewed Oracle table updates required for legacy integration and update.
- Manage team of nine developers, testers and business analysts.
- Oversee the development, delivery and deployment of 2 desktop applications and 2 client/server applications.
- Demonstrate excellent analytical, statistical and problem solving skills.
- Develop and explain complicated process flow and data flow diagrams.
- Interpret mapping specifications that describe the structure of inbound and outbound data and specific modeling logic, data looping constructs, data conversion and database look-up rules to be used to transform the data into another format.
- Harness a strong working knowledge of data file layouts.
- Apply familiarity with existing data modeling, translation tools, and transaction processing environments.
- Employ knowledge of development strategies in creating custom EDI forms and maps based on customer-defined specifications that deliver e-commerce solutions to hubs and/or trading partners.
- Lead Six Sigma efforts to achieve faster customer-focused service delivery with quality.
- Drive process improvement and change domestically as well as internationally.
- Drive rapid production of tool automation.
- Provided technical assistance to Pre-Sales agents regarding the feasibility of custom implementations.
- Manage outsourced/remote software application development between internal engineering teams and partnered vendors.
Senior Lead Developer, General Electric Global eXchange Services ~ 1998 – 2000
- Defined and created RDBS using MS Access in order to parse EDI proprietary text format files into a relational database in order to automate custom EDI solutions and migrate existing solutions to new file formats to support new product generation introductions. Queried and updated tables using PERL ODBC SQL calls.
- Created high quality custom EDI implementations and provided second tier support for multiple GE Web access venues using CGI, PERL and SQL calls to query and update Oracle tables.
- Created high quality custom EDI implementations using proprietary software, Crystal Reports and Visual Basic to create, upgrade and support GE Desktop client applications.
- As Lead Custom EDI Forms Developer, offered technical guidance to the team members on a regular basis.
- Regarded as product expert for custom and COTS EDI solutions.
- Assisted in leading team members in their planning and executing of team development goals.
- Met 100% of all customers promise dates.
- Implemented process improvement strategies in order to increase delivery rates.
- Authored complex technical specification documents.
- Created internal web site for employee use.
- Offered technical assistance in a TSI Mercator to Application Integrator map conversion project.
- Created proof of concept prototypes to assist Pre-Sales in closing custom implementation deals.
- Offered technical assistance to Pre-Sales agents regarding the feasibility of custom implementations.
- Provided 2nd tier support for GE’s TradeWeb custom forms and maps.
- Worked as the Technical Project Lead and Senior Developer with Engineers and Junior Developers in order to create an EDI Forms Creation utility, and subsequently an EDI Forms Migration Utility.
- Created turnover documentation and training material for the GE EDI Forms Developers.
- Mentored and trained junior developers.
Independent Web Design Specialist, Top Line Web Design ~ 1997 to 1998
- Worked as a freelance web designer and web master, dedicated to producing high-quality web sites that look dynamic, download in the quickest possible time, and include a visually appealing and easy to navigate interface.
- Worked closely and continuously with clients in order to discuss, plan and organize the development of their web sites.
- Demonstrated expertise in the conceptualization and construction of web site design, including JavaScript, HTML, unique graphics, image maps, forms, frames, well-structured technical illustrations, corporate identity content, and precise technical content.
- Upon completion of site development, managed and maintained web sites and web server.
- Paid special attention to cross-browser exception handling, and cross-platform compatibility.
Internet Staff Specialist, MCI Data Communications ~ 1995 to 1997
- Project Manager for the Virtual Customer Service Center (VCSC) for MCI Mail. Developed content and technical support pages, created graphics and designed layout for first two generations of their Web Site.
- Co-Project Manager for the Sales Information Galaxy Web Site. Designed and integrated graphics and layout, edited content and overall presentation, and researched and developed a marketing plan. This site is intended as a source of information to aid in selling and supporting MCI Mail.
- Postmaster for MCI Mail Messaging product. Supported Internet users and MCI Mail subscribers with issues and problems relating to communication between the Internet and MCI Mail.
- Assisted in creation of a virtual meeting web site introducing the Internet MCI Mail Division to a new Director.
Systems and Network Administrator, NIST Manufacturing Extension Partnership ~ 1993 to 1995
- Designed, integrated and supported 100 node TCP/IP network. Increased user productivity through e-mail, direct Internet access and shared files/resource capability.
- Managed growth of staff from 12 to 65 employees as the sole technical employee for 18 months. Implemented a staff-training program. Evaluated, installed and administered Meeting Maker XP as official Beta Test site.
- Successfully coordinated computer systems and network relocation between buildings. Managed computer reconfiguration and coordinated new network installation. Actual relocation was accomplished with no network or computer downtime.
- Designed and developed FileMaker Pro database for tracking computer system administration. Assisted in development of several database templates for tracking evaluation criteria, reporting , contact lists and national surveys.
- Developed training materials and performed training for entire team on new software implementations.
Computer Assistant, Montgomery County Chamber of Commerce ~ 1992 to 1993
- Eliminated redundant data handling resulting in reduced full time administrative support requirements by 67%.
- Increased staff productivity by replacing “sneaker net” with shared printers to all staff workstations.
- Initiated and piloted shift from DOS to Windows environment in order to meet evolving data processing needs.
- Produced custom reports and menu driven screens using dBase III+ to track media contacts and event participants.
- Provided training to co-workers for new LAN capabilities and the migration from DOS to Windows applications.
EDUCATION
- University of Maryland, 1992
Bachelor’s of Science Information Systems Management (IFSM) - Montgomery College, 1991
Associate’s of Art IFSM, Certificate Computer Programming
AWARDS
- Top Selling Rookie Corporate Sales Reps, Washington DC Market, Books Are Fun ~ 2007
Achieved Top 10% Status Sales Reps in first year as Display Marketers - Night on the Town, General Electric Global eXchange Services ~ 2000
Worked as Lead Developer for Forms team at Y2K Rollover. - Night on the Town, General Electric Global eXchange Services ~ 2000
Transformed TradeWeb/FormsBuilder Project from Vision to Reality. - Management Award, General Electric Global eXchange Services ~ 1999
Designed and implemented GE Corporate Women’s Network Web Site. - Management Award, General Electric Global eXchange Services ~ 1999
Offered strong contribution to Mercator to AI migration effort, and
created an automated tool that migrates EDI Forms kits. - Night on the Town, General Electric Global eXchange Services ~ 1999
Enabled Chrysler to save over $2.3 million through supply chain
productivity decreased order processing costs, faster document
transmission and faster error correction cycle times. - Take a Bow, DaimlerChrysler ~ 1999
Implemented an EDI solution that eliminated paper distribution,
redundant data entry and improved the efficiency of operations. - Great Job!, General Electric Global eXchange Services ~ 1998
Wrote PERL program that led to the success of a TradeWeb forms
automation project - All Star Award, MCI Data Communications ~ 1997
Developed a Sales Information Galaxy Web Site.
